Our Process
The idea of hiring an attorney can seem daunting. But we want to help you understand what you can expect working with Hales Law so the experience can be smooth, seamless, and worry-free!
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Feel free to give us a call, send us an email, or fill out the “Contact” form on the website. We’d love to hear from you!
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When you first speak with our attorney or office manager, we’ll get the details of your case to determine whether we’ll be a good fit for you.
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After your initial consultation, we’ll send you forms describing the process moving forward. As soon as you’ve signed those and sent them back, we’ll get right to work on your case.
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You’ll send us any documents you have from your timeshare, including contracts, bills, and other communications with the resort. Our attorney will review each of them in order to get an in depth understanding of your case.
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Our attorney is happy to meet with you in person (we’re located in Rexburg, Idaho), over the phone, or via Zoom. At this meeting he’ll discuss his view of your case and options moving forward. Our goal is your satisfaction!
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The next steps are really up to you. Would you like us to send a demand letter to the resort? Negotiate a timeshare cancellation? Give you the information and tools to contact the timeshare company directly?
We’ll discuss the pros and cons of each option and give you the freedom to choose the best fit for you.